Evaluation of the world class maintenance standard with risk approach
Abstract
The identification of improvement actions to mitigate business risks has become an increasingly important area of study. This study presents a procedure aimed at defining improvement actions for the characteristic elements of world class maintenance in a tourist village, based on the risk management philosophy. Through an exhaustive review of the literature, the generalities of world class maintenance and its interrelation with risk management are studied in depth. The practical application of the proposal, covering all the elements identified as characteristic of world class maintenance in the entity under study, allowed defining the necessary preventive actions to mitigate the risks and effects associated to each failure mode, assigning responsible persons and establishing the frequency of execution of such actions.
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